We suggest that you take out the current hard drive and replace it with a new one. If you are still having an issue updating at this time, the cause of the problem may be the hard disc drive. When in Safe Mode, simply select Option 7 (Reinstall System Software). Initialize your PS4.Īnother possible solution to this error when you can’t get your PS4 out of Safe Mode is to reinstall the system software. This can help if your PS4 is stuck on Safe Mode and showing this error. In case the cause of your problem is due to a corrupted hard drive, the next good thing that you can do is to perform a highly recommended solution called Rebuild Database. If your USB device is using the NTFS format, which is the default Windows OS format, your PS4 will fail to update.Īlso read: How To Do An Offline Update On Your PS4 | USB Manual Update Use Rebuild Database option. To do that, we suggest that you format your USB storage device in either FAT32 or ExFAT format as these are the only formats that your PS4 can recognize. If your PS4 still won’t install the system software update at this point, you must ensure that the USB drive you’re using is actually working normally. After checking the USB port, connect a USB device back in before turning the console back on.
